SHIPMENT DETAILS

We ship all our packages with DHL as follows:

– DHL Parcel: In the Netherlands (1-2 Working days delivery)
– DHL Exonomy: Within Europe (1-4 Working days delivery)
– DHL Express: Worldwide Shipments outside of Europe (1-4 Working days delivery)

All the parcels are  tracked and insured from dispatch to delivery.

N.B. Shipping charges don’t include eventual custom duties and taxes.

After the order has been placed and the payment has been completed, it will take us 1-2 working days to ship your package.
During sales or busy periods there might be a slight delay but we always do our best to deliver the orders as fast as possible.

Changes / Cancellations

Unfortunately it is not possible to change/cancel your order after it has been completed.
If we are still processing the order, it might be possible to cancel it if you call us during our working hours at the number +31 (0) 251 296226.
If you made a mistake in your order you can ask for an exchange, discount code or refund. Please read our Returns Policy for all the details.

Delivery Time Worldwide (Outside of Europe)

– Transit times are based on deliveries to major cities. Deliveries to remote areas may take longer.
– All transit times are in working days and subject to customs regulations where applicable.
– International buyers –please note that customs duties & taxes may be applicable in your country

– DHL EXPRESS ON DEMAND DELIVERY (ODD) notifications let you know when your package will arrive
– No need to take time off work, change your plans or stay home for a package anymore
– ODD gives you full control over your delivery and let you decide how, where and when DHL Express deliver

ON DEMAND DELIVERY REQUIRES YOUR MOBILE NUMBER TO INTERACT WITH YOU.
PLEASE ADD YOUR MOBILE AT THE CHECKOUT TO RECEIVE DELIVERY UPDATES

Delivery Time Within Europe

– Transit times are based on deliveries to major cities. Deliveries to remote areas may take longer.
– All transit times are in working days and subject to customs regulations where applicable
.


– DHL EXPRESS ON DEMAND DELIVERY (ODD) notifications let you know when your package will arrive
– No need to take time off work, change your plans or stay home for a package anymore
– ODD gives you full control over your delivery and let you decide how, where and when DHL Express deliver

ON DEMAND DELIVERY REQUIRES YOUR MOBILE NUMBER TO INTERACT WITH YOU.
PLEASE ADD YOUR MOBILE AT THE CHECKOUT TO RECEIVE DELIVERY UPDATES